Road side assistance
DAF International Truck Service (ITS)
We are always there whenever you need us. Day and night. No matter where you are, we will get you back on the road as quickly as possible.
We are always there whenever you need us. Day and night. No matter where you are, we will get you back on the road as quickly as possible.
If your truck breaks down anywhere in Europe, you just call the International Truck Service. You tell us where you are, what the problem is and how many kilometres you have on the clock. We then call your home dealer and ask them to vouch for you as a DAF customer by providing a guarantee of payment. This payment, up to €1250, is usually processed without any delay. We then contact the nearest DAF dealer to you in the country where you have broken down and in no time at all you will know how and when you will be helped.
We will contact you by telephone while you are waiting and inform you as to when help is expected to arrive. Generally speaking, someone will arrive to repair or tow your truck within 6 hours. However, we always strive to help you as quickly as possible. If your truck has to be towed and the spare parts you require are not immediately available, we will check out alternative transport for you. Payment is made afterwards through your own DAF dealer, so that you can get back on the road without further delay.
Proper maintenance of your truck reduces the chances of it breaking down. Preventive maintenance is the key to trouble-free driving. Would you like more information or do you have any questions about our International Truck Service? We are ready 24/7 for all your enquiries.